Refund policy
Returns & Refunds
Returns
Returns are accepted within 7 days of delivery. Items must be unused, in original packaging, with tags and proof of purchase.
Email khilonaghar0@gmail.com to request a return.
Return address: House no 161/B sector 4A khyban e sir Syed Rawalpindi
Approved returns receive a return label and instructions. Unapproved returns will not be accepted.
Damaged or Incorrect Items
Contact us immediately if your item arrives damaged, defective, or incorrect.
Non-Returnable Items
Sale items, gift cards, custom/personalised items, and personal-care or hazardous products cannot be returned.
Exchanges & Refunds
For an exchange, return the original item and place a new order once approved.
Refunds are issued to the original payment method within 10 business days after approval. If you have not received it after 15 business days, email us.